On maybe the worst journey day within the U.S., American Airways grounded its flights on Christmas Eve. Prospects have been left annoyed within the early morning hours on December 24, 2024, and naturally, many need solutions now. In a press release obtained by CNN, AA defined what was occurring.
“It’s all fingers on deck as our crew is working diligently to get prospects the place they should go as shortly as doable,” the airline stated in its assertion. “We apologize to our prospects for the inconvenience.”
A spokesperson for the airline additionally commented on the state of affairs, telling CNN that prospects ought to “anticipate some delays all through the day, however [we’re] working to mitigate these and keep away from cancels. Now we have a smaller schedule at the moment and have the staffing to help the short restoration.”
Discover out what brought on American Airways to floor its flights on Christmas Eve.
BREAKING: American Airways has grounded all flights as a result of a technical challenge. The FAA has issued a nationwide floor cease firstly of Christmas Eve
— Insider Paper (@TheInsiderPaper) December 24, 2024
Why Had been American Airways Flights Grounded?
In response to a Federal Aviation Administration (FAA) discover, American Airways requested a full floor cease for its flights at round 7 a.m. ET. The FAA didn’t reply to inquiries concerning the halt.
In response to NBC Chicago, a “technical challenge” brought on the widespread floor cease to all AA flights.
“A technical challenge is affecting American flights this morning. Our groups are working to resolve the difficulty as shortly as doable, and we apologize to our prospects for the inconvenience,” the airline defined.
American Airways Flights Standing
Now we have resolved a vendor know-how challenge that briefly affected flights this morning. We sincerely apologize to our prospects for the inconvenience and have issued a journey alert to permit for added flexibility. https://t.co/lAp094H8cx
— americanair (@AmericanAir) December 24, 2024
At about 10:30 a.m. ET, AA issued a statement on social media with a standing replace.
“Now we have resolved a vendor know-how challenge that briefly affected flights this morning,” the airline’s official account tweeted. “We sincerely apologize to our prospects for the inconvenience and have issued a journey alert to permit for added flexibility.”
In response to a number of retailers, most flights resumed by round 8 a.m. ET.
What Occurred to American Airways Boarding Passes?
Numerous social media customers complained on-line that their boarding passes for sure AA flights weren’t scanning correctly across the time that the airline issued a floor cease.
